Our services

OUR 3-PHASE RESCUE PROCESS

PHASE 1: DIAGNOSE (Week 1-2)

• Confidential employee pulse surveys

• Leadership & management interviews

• Policy & document review

• Data analysis (turnover, productivity metrics)

→ Deliverable: Priority Risk Report with Action Plan

PHASE 2: INTERVENE (Week 3-8)

• Implement "quick win" solutions

• Leadership alignment workshops

• Policy redesign & implementation

• Manager training sessions

→ Deliverable: Crisis Stabilization & Early Wins

PHASE 3: REBUILD (Week 9-12)

• Ongoing coaching & support

• System implementation

• Success measurement

• Sustainability planning

→ Deliverable: Resilient Workplace Framework

Workforce Health Check

Ideal for: Businesses sensing trouble but not sure why
Duration: 5 days

What's Included:
✓ Confidential Employee Pulse Survey (up to 50 employees)
✓ Leadership & Management Interviews (up to 5 leaders)
✓ HR Policy & Document Review
✓ Turnover & Exit Data Analysis
✓ 15-Page Diagnostic Report
✓ 1-Hour Presentation of Findings
✓ Prioritized 90-Day Action Plan

Outcome: Clarity on your biggest risks and exact steps to fix them.

Retention Emergency & Intervention

Ideal for: Companies losing critical talent monthly

Duration: 3 months

What's Included:

✓ Deep-Dive Exit Interview Analysis

✓ Retention Risk Assessment

✓ Design & Launch of 3 "Quick Win" Retention Initiatives

✓ Manager Training: "Stay Conversations"

✓ Compensation & Benefits Benchmarking Review

✓ Monthly Progress Reviews

✓ Retention Metrics Dashboard

✓ Handover Plan for Sustainability

Average Results: 40-60% reduction in voluntary turnover

Toxic Culture De-escalation & Trust Restoration

Ideal for: Teams with conflict, low morale, or psychological safety issues

Duration: 2 months intensive

What's Included:

✓ Confidential Employee Focus Groups

✓ Toxic Behavior Assessment & Mapping

✓ 3-Session Leadership Alignment Workshop

✓ "Culture Reset" Communication Plan

✓ Team Mediation Sessions (up to 3 teams)

✓ New Collaboration Norms Establishment

✓ 60-Day Support & Check-ins

✓ Culture Health Metrics Dashboard

Outcome: Restored trust, reduced conflicts, improved collaboration

Leadership Alignment & Recovery Coaching

Ideal for:Leadership teams in conflict or misaligned

Duration: 8 weeks (for 5 leaders)

What's Included:

✓ Individual 360-Degree Feedback Assessments

✓ 8-Week Group Coaching Program

✓ Weekly Accountability Calls

✓ Leadership Charter Development

✓ Conflict Resolution Frameworks

✓ Decision-Making Alignment Protocols

✓ Communication Playbook

✓ Post-Program Sustainability Plan

Outcome: Unified leadership team with clear direction

HR Policy & Lifecycle Redesign

Ideal for: Growing companies with no formal HR

Duration: 4-6 weeks

What's Included:

✓ Complete HR Policy Review/Design (10 core policies)

✓ Employee Handbook Creation

✓ Onboarding & Offboarding Process Design

✓ Performance Management System Setup

✓ Basic Compliance Audit

✓ HR Workflow Documentation

✓ Manager HR Training (2 sessions)

✓ Implementation Support

Outcome: Compliant, clear HR foundation

Employee Engagement & Trust Programs

Ideal for: Companies wanting to rebuild trust systematically

Duration: 6 months

What's Included:

✓ Bi-Monthly Employee Pulse Surveys

✓ Monthly "Voice of Employee" Forums

✓ Design & Launch of 2 Engagement Initiatives

✓ Manager Engagement Training

✓ Recognition Program Design

✓ Internal Communication Strategy

✓ Quarterly Executive Briefings

✓ Engagement Metrics Dashboard

Outcome: Sustained improvement in engagement scores

Outsourced HR Management & System Set-Up

Ideal for: SMEs needing ongoing HR support

Duration: Minimum 3-month contract

What's Included:

✓ Dedicated HR Consultant (20 hours/month)

✓ Employee Relations Support

✓ Policy Guidance & Interpretation

✓ Performance Management Support

✓ Basic Compliance Monitoring

✓ Monthly HR Report & Metrics

✓ Email & Phone Support

✓ Quarterly Strategy Session

Excludes: Payroll processing, recruitment execution

COMPLETE HR SYSTEM SETUP

Ideal for: Companies ready to digitize HR (30+ employees)

Duration: 8 weeks

What's Included:

✓ HR Software Needs Assessment

✓ Vendor Evaluation & Selection Support

✓ Implementation Project Management

✓ Data Migration Planning & Templates

✓ Administrator Training

✓ Employee Training Materials

✓ Integration with Existing Systems

✓ Go-Live Support (30 days)

Outcome: Streamlined, digital HR operations

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Our HR and workforce solutions are tailored to address complex people and organizational challenges with precision.

From workforce diagnostics and leadership consultations to full-scale HR interventions, our professionals deliver customized solutions aligned with your organization’s specific needs and objectives.

Consult with us

MULTI-DISCIPLINARY EXPERTISE.

While we're growing, we partner with specialists to provide comprehensive solutions:

• HR Legal Experts: Nigerian labor law compliance

• Organizational Psychologists: Culture & behavior analysis

• Leadership Coaches: Executive alignment & development

• HR Tech Consultants: System implementation

• Mediation Specialists: Conflict resolution

This network approach means you get specialized expertise without the cost of a full consultancy firm.

READY TO STOP THE BLEEDING?

Your workplace crisis won't fix itself. Every day you wait costs you talent, productivity, and revenue.

Book your FREE 15-Minute Crisis Assessment

→ Confidential consultation

→ Immediate high-level diagnosis

→ Customized action plan outline

→ No obligation, just clarity

What types of cases do you handle?

We specialize in helping organizations identify hidden workforce risks, reduce attrition, resolve toxic culture, and align leadership. Our approach is evidence-based, independent, and results-oriented, ensuring that your teams are stable, productive, and fully engaged.

How do I schedule a consultation?

You can schedule a consultation by calling our office at +234 (0)815 130 7574, filling out the contact form on our website, or emailing us at info@snapbackworkforce.com. We'll get back to you promptly to arrange a convenient time.

What can I expect during my first consultation?

During your initial consultation, we’ll discuss the details of your case, answer any questions you may have, and provide you with a clear understanding of your company's pain point and potential next steps.

How quickly can you start working with us?

Typically within 72 hours of agreement. For crisis situations, we can begin assessments within 24 hours.

Do you work with companies outside Lagos?

Yes. We serve clients across Nigeria, with remote support and periodic on-site visits as needed.

What if we only need help with one specific issue?

Our Workforce Health Scan is perfect for this. We'll diagnose all issues but you can choose to address only what's most critical.

How do you measure success?

We establish clear metrics during our diagnostic phase and track them throughout our engagement. You'll see measurable results.

Are your services confidential?

Absolutely. We sign NDAs and handle all information with the utmost discretion.

What makes you different from other HR consultants?

We specialize in crisis intervention—not just general HR. We're faster, more practical, and built specifically for Nigerian businesses.